# What do I do if I get a notification for phone takeover?

> Got a SIM swap or number port alert Move fast If you didnt request it someone may be trying to steal your phone number  and then your onetime codes for em

Source: https://help.moneylion.com/en_us/what-do-i-do-if-i-get-a-notification-for-phone-takeover-BkdtqXeUWg

Last updated: 2026-01-22T22:55:40.121Z

Got a SIM swap or number port alert? Move fast. If you didn’t request it, someone may be trying to steal your phone number — and then your one-time codes for email, banks, crypto, and socials. That can drain accounts and lock you out.  

Signs to watch: 

*   Your phone suddenly has no service or shows “Emergency calls only.” 
*   You stop getting texts or calls you normally receive. 

Do this now: 

*   Call your mobile carrier’s fraud team and report a suspected SIM swap. Ask them to lock your line and require in-person ID for changes.  
*   Contact your banks, card issuers, and brokerages. Tell them your number may be compromised and add extra verification on your accounts.  
*   Place a fraud alert with the credit bureaus so lenders verify it’s really you before opening new credit. 
*   File a police report to document the incident. This helps with disputes and recovery.  

Extra protections: 

*   Change passwords on email, financial, and social accounts — use strong, unique ones. 
*   Turn on two‑factor authentication — prefer an authenticator app or hardware key over SMS. 
*   Review recent sign-ins, recovery options, and linked devices on your key accounts; sign out of sessions you don’t recognize. 

Carrier help links: 

*   AT&T: att.com/support 
*   Verizon: verizon.com/support 
*   T-Mobile: t-mobile.com/privacy-center/identity-theft 
*   Visible, Google Fi, Spectrum, etc.: visit your carrier’s support or “report fraud” page